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Washington County Bank

Help FAQs

Topics Found Within This Help

  • About Us
    Contact information, system availability and Customer Service hours.
  • Getting Started
    24 Hour Banker Online services, fees, troubleshooting and usage questions.
  • Account Information
    24 Hour Banker Online services, fees, troubleshooting and usage questions.
  • BillPay
    What is BillPay? Getting started, fees, MultiPay and payment information.
  • CDs
    Safety, interest calculation, maturity, and withdrawing funds for Certificates of Deposit.
  • Checking
    Information regarding checks and bank checking accounts.
  • Credit Cards
    Credit card payments, lost or stolen cards, and general account and balance information.
  • Debit Card
    Information regarding debit card accounts.
  • Download
    Download your account information into your Personal Financial Management Software.
  • Equipment and Software
    Using 24 Hour Banker Online with 128-bit encryption capable web browsers.
  • eStatements
    Sign up for eStatements and receive your account statements online.
  • Help FAQ Glossary
    minology used within these Help topic pages.
  • Installment Loans
    Information on loan payments, rates and loan types.
  • Lines of Credit
    Types, fees and payment to lines of credit.
  • One of a CardSM
    Customer guidelines, design service overview, image questions, technical support, fee questions and a glossary.
  • Online Check Imaging
    Information and benefits of viewing your checks online.
  • PIN (Personal Identification Number)
    What is a PIN? The selecting, changing and receiving of PINs.
  • Priority Alerts
    Information regarding e-mail alerts notifying you when important events occur on your accounts.
  • Privacy
    Online privacy options, e-mail security, products and safeguard tips, steps on protection your information.
  • Savings
    Information regarding bank savings accounts.
  • Security
    Security of 24 Hour Banker Online, protecting your accounts, and use of encryption. Use of cookie files.
  • System Requirements
    Computer and browser requirements, information regarding cookies and supported personal management software.
  • Transfer Funds
    Transferring funds between accounts and between banks.
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